**Concierge Full Time**

Rockville, Maryland / Residential Property Management Concierge / Full-Time Comstock Holding Companies, Inc. (Nasdaq: CHCI) is a leading real estate development, asset management and real estate services company that has designed, developed, constructed and managed several thousand residential units and millions of square feet of residential and mixed-use projects throughout the Washington, D.C. metropolitan market since 1985. In 2019, Comstock completed the disposition of its for-sale homebuilding operation to focus exclusively on commercial real estate investment, development, asset management and real estate related services. Anchoring CHCIs transition is a long-term asset management agreement covering two of the largest transit-oriented, mixed-use developments in the Washington, D.C. area; Reston Station, a 5+ million square foot transit-oriented and mixed-use development in Reston, Virginia, and Loudoun Station, a nearly 2.5 million square foot transit-oriented, mixed-use development in Ashburn, Virginia, and additional development assets. Comstocks significant experience with entitling, designing, developing, and managing a diverse range of properties including mixed-use (commercial and residential) properties, hotels, apartments, condominiums, and large-scale infrastructure projects, including commercial parking garages serving Metro commuters.

Comstock Holding Companies, Inc. is publicly traded on NASDAQ under the symbol CHCI. For more information, visit .

We offer a competitive salary with potential for **bonus**, generous **benefit package** (e.g., Medical, Dental, Vision, 401K Match, Life), opportunities for **advancement**, **annual professional developmen**t funds, **employee discount**, friendly work environment and more! To learn more about Comstock Companies and how you can grow your career with our expanding portfolio, please visit: and apply today!

Comstock is currently seeking a full-time Concierge Monday-Friday from 4 pm - 12 am at our new property in Rockville, MD. S/he will demonstrate the ability to provide exceptional customer service at the front desk for all residents and guests. This is an exciting opportunity to develop your career with a growing company! **Responsibilities**

+ Provide Class A customer service Building a good rapport with residents and going above and beyond whenever possible

+ Meet and greet all visitors such as residents, guests and prospects

+ Respond to tenant questions and complaints in a timely manner

+ Ensure that only authorized individuals enter the building

+ Manage incoming phone calls and direct them to the appropriate destination

+ Manage resident packages and mail, including scanning incoming and outgoing packages in a timely manner

+ Coordinate reservation for amenity space, loading elevators and loading dock

+ Complete daily building walks, looking for maintenance items, reorganizing furniture/dcor and cleaning up whenever needed

+ Stay in compliance with fair housing regulations

+ Work scheduled shifts, including weekends

+ Perform other duties as needed

**Qualifications**

+ High School Diploma or equivalent (GED)

+ Strong customer service background

+ 1 year of concierge or high-end customer service experience is needed and 3 years is preferred

+ Ability to work holidays required. Flexibility to pick up additional shifts, as needed

+ Proficient in Microsoft Office, particularly Outlook, Word and Excel

+ Outgoing personality with ability to relate to diverse group of people

+ Strong problem-solving skills

+ Strong sense of urgency

+ Must be highly credible and trustworthy, and operate with high degree of integrity

+ Must hold oneself and others accountable and strive for a high level of excellence

+ Must have a positive, can-do attitude and be able to fuel growth and innovation

+ Must be customer-focused and results-oriented

+ Must want to continuously learn and develop

+ Exceptional oral and written communication, active listening, and organizational skills

+ Ability to establish strong working relationships with others in team setting

+ Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment

+ Self-directed and able to work independently, with minimal supervision