Overview:
The Call Center Operator / Specialty Concierge's primary purpose is to serve as a scheduling liaison for patients between Maryland Family Care's primary care providers and specialist providers.
Excellent customer service and ability to accurately schedule patient appointments per specialty office protocols are required.
Qualifications:EDUCATION AND WORK EXPERIENCE
SPECIFIC REQUIREMENTS
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
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