SHIFT SUPERVISOR, Jackmont Hospitality, Arlington, VA
Jackmont Hospitality -
Arlington, VA,
US
SHIFT SUPERVISOR
Date Posted: 2024-05-10
Job description
ROLE PURPOSE
The shift supervisor is responsible for assisting the store manager in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. Shift supervisors assist in training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. This position directly supervises the back of the house and the front of the house operations and acts as the manager on duty in the absence of the store and/or assistant manager.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Effectively lead the restaurant while the Manager or Asst. Manager is not present
Responsible for monitoring training and development of new employees on shift
Assist with labor management costs
Lead each shift by delegating duties, assigning tasks, and following up with all team members
Must be proficient in each area of the restaurant to assist when necessary
Acts with integrity and honesty while promoting the Jackmont's Restaurant culture
Follow inventory control procedures to reduce product loss
Assists in maintaining cleanliness and organization throughout the restaurant
Manage time effectively and meet all job responsibilities
Assists in maintaining a positive work environment for employees and guests
Prepare foods when necessary
Ensure all food items are prepared according to the Jackmont's (concept store) standards of quality, consistency, and timeliness
Check food quality and temperatures throughout the day to maintain Health and Safety regulations
Follow proper sanitation and safety procedures including knife handling and kitchen equipment
Maintains regular and consistent attendance and punctuality
Identify back-ups in the kitchen and work with managers to re-organize human resources
Make sure knife log is properly completed to LAX security standards
QUALIFICATION REQUIREMENTS
Must be able to pass the federal TSA background check to work in the airport
Able to use touch-sensitive POS System
Able to lift minimum of 30 lbs.
Able to work in a high-temperature kitchen for an extended period of time
Completed training in all areas of restaurant
Must be able to take direction and delegate responsibilities
Able to work in a fast paced environment
Able to work nights, weekends, and holidays
The shift supervisor is responsible for assisting the store manager in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. Shift supervisors assist in training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. This position directly supervises the back of the house and the front of the house operations and acts as the manager on duty in the absence of the store and/or assistant manager.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Effectively lead the restaurant while the Manager or Asst. Manager is not present
Responsible for monitoring training and development of new employees on shift
Assist with labor management costs
Lead each shift by delegating duties, assigning tasks, and following up with all team members
Must be proficient in each area of the restaurant to assist when necessary
Acts with integrity and honesty while promoting the Jackmont's Restaurant culture
Follow inventory control procedures to reduce product loss
Assists in maintaining cleanliness and organization throughout the restaurant
Manage time effectively and meet all job responsibilities
Assists in maintaining a positive work environment for employees and guests
Prepare foods when necessary
Ensure all food items are prepared according to the Jackmont's (concept store) standards of quality, consistency, and timeliness
Check food quality and temperatures throughout the day to maintain Health and Safety regulations
Follow proper sanitation and safety procedures including knife handling and kitchen equipment
Maintains regular and consistent attendance and punctuality
Identify back-ups in the kitchen and work with managers to re-organize human resources
Make sure knife log is properly completed to LAX security standards
QUALIFICATION REQUIREMENTS
Must be able to pass the federal TSA background check to work in the airport
- Must have reliable transportation
Able to use touch-sensitive POS System
Able to lift minimum of 30 lbs.
Able to work in a high-temperature kitchen for an extended period of time
Completed training in all areas of restaurant
Must be able to take direction and delegate responsibilities
Able to work in a fast paced environment
Able to work nights, weekends, and holidays