Client Service Associate - SEASONAL, Jackson Hewitt, Martinsburg, WV
Jackson Hewitt -
Martinsburg, WV,
US
Client Service Associate - SEASONAL
Date Posted: 2024-05-21
Job description
Seasonal Client Service Associate
No experience necessary
January 2024 - April 2024
40 hours x 16 weeks
$7,600 to $8,600 salary
Overtime paid at 1 1/2
Bonus opportunity
MUST be willing to train before start of tax season
The CSA must be:
Courteous, Knowledgeable, Attentive, Confidential, Timely, Helpful, Patient, Respectful, Independent, and Efficient
Reports to: Administration / Office Manager
Works with: Office Manager and other office staff
Job description but not limited to
Attend to clients, deal with inquiries on the phone and face to face, and supply information regarding the organization to the general public and customers
The CSA will need to be able to sit at least 6 hours a day, getting up and walking frequently to assist office staff or helping in the office as needed, lift no more than the equivalent of a case paper, work on some limited but repetitive tasks such as data entry, counting papers, etc. Always maintain a professional attitude and appearance.
Knowledge requirementsComputer and printer basic knowledge
Excellent communication skills
Ability to multi-task and organize
Ability to deal tactfully with employees and public
Compensation: $7,200.00 - $8,600.00 per year
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.
No experience necessary
January 2024 - April 2024
40 hours x 16 weeks
$7,600 to $8,600 salary
Overtime paid at 1 1/2
Bonus opportunity
MUST be willing to train before start of tax season
The CSA must be:
Courteous, Knowledgeable, Attentive, Confidential, Timely, Helpful, Patient, Respectful, Independent, and Efficient
Reports to: Administration / Office Manager
Works with: Office Manager and other office staff
Job description but not limited to
Attend to clients, deal with inquiries on the phone and face to face, and supply information regarding the organization to the general public and customers
The CSA will need to be able to sit at least 6 hours a day, getting up and walking frequently to assist office staff or helping in the office as needed, lift no more than the equivalent of a case paper, work on some limited but repetitive tasks such as data entry, counting papers, etc. Always maintain a professional attitude and appearance.
Knowledge requirementsComputer and printer basic knowledge
Excellent communication skills
Ability to multi-task and organize
Ability to deal tactfully with employees and public
Compensation: $7,200.00 - $8,600.00 per year
Working at Jackson Hewitt
Jackson Hewitt is an innovator with nearly 6,000 locations, and we're on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more.
Taxes are fun (really!)
Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too.
PTIN Certification: Yes
By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee's job application process is specific to that franchisee and will not be communicated to any other entity.